ElevenLabs
86.3Excellent
State-of-the-art voice synthesis, cloning and conversational audio.
Voice & AudioFreemiumEstablished
From Free / $5 per month (Starter)
Otter.ai
Excellentby Otter.ai · founded 2016 · updated Aug 2026
Otter.ai joins Zoom, Google Meet and Microsoft Teams calls to transcribe in real time, then turns the recording into a summary, action items and a searchable transcript. It predates the current wave of assistant-bolted-on note-taking by years, and it shows: dedicated meeting agents, CRM and calendar sync, and enterprise controls that a general assistant's meeting-summary feature does not match.
Voice & AudioFreemiumMatureFrom Free / $8.33 per month (Pro, billed annually)
85.0TIP Score
The score, taken apart
Fixed weights, sources attached, the formula
Capability(30%)84
Value for Money(15%)85
Security & Compliance(15%)85
Integrations & Ecosystem(15%)88
Maturity & Reliability(10%)88
Momentum(15%)82
Best for
- ◆Teams that want every meeting transcribed and summarized without manual note-taking
- ◆Sales and recruiting teams syncing call notes straight into Salesforce or HubSpot
- ◆Regulated orgs (healthcare, legal) needing HIPAA-compliant meeting records
Key integrations
ZoomGoogle MeetMicrosoft TeamsSalesforceHubSpotSlackGoogle Calendar / DriveOtter API and webhooks
Strengths
- ＋Purpose-built for meetings: live transcription, speaker ID and automatic action items, not a bolted-on feature
- ＋Enterprise tier carries SOC 2 Type II and HIPAA compliance plus SSO/SCIM
- ＋Scale most notetakers can't show: 35M+ users and over 1 billion meetings transcribed
Limitations
- －Not a general assistant — no broad reasoning, coding or document work outside meetings
- －HIPAA compliance and advanced admin controls are Enterprise-only, not on Pro/Business
- －Transcription quality drops on heavy crosstalk or poor audio, same as any ASR system
Evidence behind this score
Each score is built from the claims below. This is a snapshot, so check the current terms with the vendor before you commit to anything.
| Claim | Source | Checked |
|---|---|---|
| Otter surpassed $100M ARR, 35+ million users and over 1 billion meetings transcribed, alongside a new AI Meeting Agents line and global enterprise expansion | Otter.ai press release via Business Wire ↗ | Aug 2026 |
| Otter.ai achieved HIPAA compliance (Enterprise plan, via BAA) on top of its existing SOC 2 Type II attestation | Otter.ai press release via Business Wire ↗ | Aug 2026 |
| Current plans: Basic free with 300 minutes; Pro at $8.33/mo annual ($16.99 monthly) with 1,200 minutes; Business at $19.99/user/mo annual with unlimited transcription; Enterprise custom-priced with SSO, SCIM and the Otter API | tl;dv pricing breakdown, citing Otter.ai's published pricing ↗ | Aug 2026 |