by ElevenLabs · founded 2022 · updated Jul 2026
ElevenLabs leads AI voice: hyper-realistic text-to-speech in 70+ languages, instant voice cloning, dubbing, and a conversational agents platform. Its API powers voice features across thousands of products.
Fixed weights, sources attached, the formula
Every TIP Score is backed by verifiable claims. Data is a curated snapshot, always confirm current terms with the vendor.
| Claim | Source | As of |
|---|---|---|
| v3 model supports expressive multi-speaker dialogue | ElevenLabs release notes | Jun 2025 |
| SOC 2 Type 2 compliant; enterprise tier offers zero-retention | ElevenLabs security page | Jul 2025 |
| Conversational agents platform GA with telephony support | ElevenLabs product announcements | Mar 2025 |
OpenAI replaced the GPT-4o-era model behind ChatGPT voice mode with GPT-Live, dropping the old 2024 knowledge cutoff. Better real-time voice quality raises the bar for conversational and phone-agent experiences buyers benchmark against.
Rime, which fields calls with voice models trained on studio-recorded conversational data, raised a $24M Series A led by M13. More capital chasing contact-center voice quality — worth tracking for teams benchmarking naturalness in collections and support outreach.
xAI launched a Voice Agent Builder that spins up production voice agents in under two minutes with no code, priced at $0.05/min of audio plus $0.01/min telephony. More price pressure on voice-agent platforms — worth benchmarking against Retell for high-volume outbound like collections.
Industry analyses put AI-handled calls at $0.30–0.50 versus $17+ for human contacts, a ~35x gap. Autonomous handling (Sierra, Decagon, Retell) now competes head-on with assist-layer incumbents.
Vapi
Developer platform for building production voice AI agents.
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